Community Guidelines

Building a safe and welcoming space for everyone

Last updated: February 2026

At Hearo, we want to help you and our other users make real connections, have actual fun, and feel free to express yourselves. But we know all of that can only happen when you feel safe to be yourself — and free from pressure, doubt, fakery, and harm.

Safety First

Zero Tolerance for Harm

We don't allow violence, threats, hate speech, scams, or anything that puts people at risk. Content that's graphic, discriminatory, or exploitative is also a no-go.

Reporting & Moderation

If something feels off — like a fake profile, a user asking for money, or content that crosses a line — report it immediately through the in-app reporting tool. Our Safety team works around the clock to review individual cases and act fast.

Respect Others

Treat Everyone with Kindness

We expect everyone here to treat others with the same basic kindness and decency you'd want for yourself. That means no bullying, harassment or any other behavior meant to embarrass, threaten or hurt someone else.

No Personal Attacks

Spreading personal rumors, making comments or jokes that punch down, or sharing someone's private info or photos are not permitted. Same goes for sexual harassment and unwanted advances in any form.

Protecting Your Privacy

Keep Personal Information Private

Be careful about publicly posting or sending personal details like your full name, home address, phone number, or other social accounts. Keep private photos and videos private.

Platform Integrity

No Scams or Impersonation

We don't allow anyone to impersonate others, spread fake accounts, or use Hearo to promote/sell products or services. Scams, blackmail, or any other shady attempts to get personal info or payment are strictly banned.

Enforcement & Accountability

Consequences for Violations

Every person who joins Hearo agrees to follow these guidelines. Violations can result in warnings, content removal, account suspension, or permanent banning depending on the severity. If we take action on your content or profile, you'll get a notification explaining what happened.